Franklin County is using 511 trip planning.
511NY is New York State's official traffic and travel info source. Taking public transit is safe and reliable and soon you will be able to go to our trip planner to start planning your trip, or simply dial 511 on your phone. Wherever you're going, 511NY is here to get you there.
511 is the free, official one-stop, all-encompassing telephone and Web service offering information on transportation services and conditions throughout New York State. This information is available 24 hours a day, seven days a week.
New York State’s 511 services aim to meet the specialized needs of commuters, long-distance and through travelers, tourists and commercial vehicle operators.
511 is the national three-digit phone number reserved for travel information. The phone service is an interactive voice system reachable by landline and cellular phones and driven by a user’s voice or phone keys. A personalized TransAlert subscription service provides notifications of major incidents and can be customized to give alerts by region and travel corridor.
With an easy way to find trip-planning resources, traffic conditions, weather updates and alternative transportation information, 511 NY helps you control your travel so you can travel smarter. Save time and money and reduce stress.
The system helps all travelers, even those who don’t use the service. When you and others use 511 NY to avoid a traffic jam, highway incident or other congestion, you reduce the traffic load at the problem location. Emergency responders can reach the scene more easily and drivers who are stuck in congestion caused by an accident can get out faster.